Position Title: Volunteer Management Internship
Hours Per Week: 20–25
Compensation: $500 Stipend (Paid upon completion of internship)
Reports to: Manager of Volunteer Services
Job Description: The Volunteer Management Intern will engage in a number of projects over the course of 12-16 weeks that will introduce them to the daily nature of nonprofit organizations. They will focus primarily on the areas of volunteer recruitment and retention programs, training, database management, evaluation tools, research of volunteer trends and new directions in volunteer engagement. With this internship, you will have walked away with a better understanding of the impact volunteers have on nonprofit organizations.
- To develop a broad understanding and appreciation of the nonprofit sector and the roles and responsibilities of nonprofit professionals.
- To build experience in a professional work environment while gaining experience working independently and in teams.
- To strengthen or build skill sets by utilizing them in a variety of working conditions such as public speaking, managing projects and deadlines, time management and attention to detail.
- If student is seeking this internship for academic credit, additional learning outcomes and requirements will be discussed with student to meet the needs of the course.
- Assist Volunteer Department by hosting volunteers, providing tours and managing their responsibilities based on House/event needs.
- Provide an atmosphere of warmth and support by interacting with House guests and volunteers, providing information, answering questions and by being an understanding listener (not counselor).
- Assist with preparations for upcoming events including RMHCCF signature events, third party events, volunteer socials, recognition programs, and award presentations for volunteers.
- Represent the charity at Speakers Bureau opportunities in the community
- Answer and direct incoming emails and telephone calls.
- Assist with volunteer database management and programs including HelpCounter, VELO, and Google Calendars.
- Assist with hosting monthly Meet and Greets.
- Assist charity staff with other responsibilities as assigned.
- Professional attitude and appearance
- Self-starter, energetic, assertive
- Detail-oriented and well-organized
- Able to manage and prioritize multiple tasks effectively
- Excellent communication and customer service skills
- Able to successfully work in a collaborative, team-oriented organization
- Proficient in a PC environment
- Be able to accept constructive feedback in a professional matter throughout internship
- Must be enrolled in an institution of higher education in a degree seeking program.
- Must be available to work within the required time period during the hours of 8:30 AM and 5:00 PM, including some night and weekends and must have reliable transportation.
- Must be able to lift at least 25 lbs. and sit or stand for extended periods of time.
- Business casual attire with an RMH nametag/lanyard
- Professional work environment.
- Opportunity to serve the community.
- Hands-on opportunity to learn the inner workings of a dynamic and large operations program.
- Affiliation with a respected and global nonprofit agency.
- Flexible during weekday and weekends; based on student’s schedule
Completion of Program:
- Intern will complete paperwork throughout internship including:
- Project Checklist
- Mid-Program Evaluation
- Exit Survey and Exit Interview
- Discuss overall experience of the program.
- Discuss future involvement with the charity
- In-House volunteer opportunities
- Group opportunities
- Special Events
- Job opportunities (if available)
- A reference and/or verification letter will be provided for the intern